» FAQs

Where can I find information for a shipment that has been sent to me?

Refer to ‘Tracking’ section.

What can be shipped in the Aipex World Wide Box?

The content in the box should not exceed the weight specification of the box. Contents should be compatible with the container and packed securely to ensure safe transportation with ordinary care in handling. Please refer to the list of restricted and banned items, for further reference ‘Banned Products in Courier’ as well as “Do’s and Don’t“.

What are Aipex World Wide’s terms of carriage of shipment?

Aipex World Wide advises the parties to insure the goods handed over to Aipex World Wide for transportation. Under the consignor insurance in the event of any loss Aipex World Wide shall provide COF (Certificate of Facts) on request. A COF charge of 0.2% on the invoice value shall be charged. If the consignment is not insured by the consignor Aipex World Wide has provisions to cover under Risk coverage policy, if consignor agrees to pay Risk surcharge as applicable at the time of booking. The maximum value goods carried under Risk coverage by Aipex World Wide is Rs. 20,000/-.

How do I calculate the ‘Volumetric Weight’ for my shipment?

Refer to ‘Volumetric Weight Calculator’ section.

How can I change the address of shipment that is not yet been delivered?

Contact to your nearest branch or Refer to ‘Contact Us’ section.

How safe are my consignments with Aipex World Wide Courier & Cargo Ltd?

Your consignments are completely safe with Aipex World Wide.

Do you have a list of Aipex World Wide stores in various locations?

Refer to ‘Contact Us’ section.

What kind of shipments cannot be booked through Aipex World Wide?

Refer to ‘Banned Products in Courier’ section.

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